Shipping

Spend $75+ and get free shipping.

Most orders ship in 24-48 hours. Certain items may be shipped separately and have different delivery times.

We regret that we cannot ship to PO Boxes. View our shipping policy for more details.

Address Changes, Order Cancellations and Non-Deliverable Orders

If an error has occurred in your order, and you notify us immediately, we will attempt to assist in correcting the error.

After the order has left the pending queue we cannot assist in any way and orders must be returned as per our Return Policy.

If your order is returned to us undeliverable or refused, a refund is issued less return freight charges and a 20% restocking fee. Original shipping is non-refundable.

Return Details

We accept returns on most product purchases within 30 days of delivery. Simply send back the item in an unused and saleable condition. Items that are marked “final sale” or “clearance” are not returnable, nor can we adjust prices for items within an order or cancel orders. Please contact us here to start a return.

All Deny Design products are made to order and are not eligible for return. 

All candles must be unused and unlit.

Some brands like True Brands are assessed a 20% restocking fee.

See Return Policy for details.